Privacy Policy

Introduction

We take your privacy very seriously, and this Privacy Policy explains how TrackPhoneGo will collect, use, share, and process your personal data.

Acquisition of Personal Information

If you use TrackPhoneGo's services, you will provide some personal data to TrackPhoneGo or personal data obtained from you within the scope of the agreement. Personal data is defined as all data related to identified or identifiable natural persons.

Categories of Personal Information

TrackPhoneGo processes the following categories of personal data:

  • Contact information and name and address information, including location information, phone numbers, and email addresses
  • Location information
  • IP addresses
  • Other personal information you provide
  • Account information, including your username
  • Financial data

Processing Purposes

The personal data processed by TrackPhoneGo is intended for:

  • Providing its services; contacting you regarding the services you have purchased and their implementation; being able to send newsletters; exchanging data with third parties to provide services to the extent necessary; being able to make payments
  • Improving its services, including analyzing visitor behavior on the website
  • Making marketing and communication statements
  • Ensuring the security of our services and website
  • Complying with legal obligations

Basis for Processing

The processing of personal data can only be based on the following reasons: (i) legal obligation, (ii) performance of the agreement, (iii) obtaining (explicit) consent of the data subject, and (iv) legitimate interests.

  • Performance of our contract with you
  • Your consent
  • Our legitimate interests
  • Compliance with legal obligations

Necessity of Processing

Processing your personal data is necessary to perform the service. If your personal data is not processed, the service provided by TrackPhoneGo will not be fully implemented. If your explicit consent is required for a specific purpose related to personal data, separate consent must be provided.

Automated Decision-Making

If there is any automated decision-making, such decisions are made by computer systems and/or computer programs without human intervention. The data subject is personally responsible for the data they provide for use in automated decision-making. Any damages caused by incorrect or incomplete data will be borne by the persons concerned with costs and risks. This also includes failure to perform, failure to perform on time, or incorrect performance.

Retention Period

The personal data processed by TrackPhoneGo will be stored in accordance with relevant laws and regulations. If a longer retention period is required by law or regulation, personal data will be retained for the longer period required by these requirements. The retention time for all (obtained) personal data will not exceed the absolute necessary time.

Third-Party Processing

TrackPhoneGo will only share personal data with third parties when it is absolutely necessary to fulfill the agreement and comply with relevant laws and regulations. Personal data will not be sold. If personal data is shared with third parties, a processing agreement will be signed for this purpose. The third parties with whom personal data is shared are:

  • Payment providers, bookkeepers, software suppliers, and website administrators for the purpose of performing the agreement
  • Our affiliates and subsidiaries
  • Business partners to the extent necessary to provide services
  • Law enforcement or other governmental authorities when required by law; if personal data is shared with third parties, a processing agreement will be signed

Security of Personal Information

Trackloca takes the protection of your personal data seriously and implements appropriate technical and organizational measures in this regard, taking into account the latest technology, implementation costs, the nature, scope, context and purposes of processing as well as the rights and freedoms of individuals in terms of the likelihood and severity of different risks, to ensure a level of security appropriate to the risk.

10. Disclaimer

By using this website, you agree to the disclaimer. Trackloca reserves the right to change its website content and/or this disclaimer at any time without notifying its customers and/or website users of such changes. While the content of this website has been carefully compiled, it may still contain inaccuracies or be incomplete. Trackloca assumes no liability for any damages caused by or resulting from the use of this website. The risk and cost of using this website are entirely borne by the website user. No rights can be derived from the website content. All text on the website is protected by copyright and owned by Trackloca, unless it belongs to a third party.

Cookie Statement

Trackloca uses technical and functional cookies to optimize the website. Cookies are small text files sent when visiting the website, used to improve the user experience of visitors. If these cookies are necessary for the use of the website, Trackloca may store cookies on your device according to the law. For other types of cookies, your consent is required. Trackloca advises you to accept cookies related to user-friendliness of the website. The website visitors have an option to sign in. The cookies used by Trackloca are functional cookies and have no impact on privacy and therefore do not require consent. For example, these cookies store your browser settings so that our website can be viewed in the best way possible, or store cookies to ensure that no other cookies are placed (anti-tracking). Trackloca may place "Tracking Cookies" on your computer with your consent to build your online behavior profile and personalize ads as much as possible. On Trackloca's website, Google also places cookies for Google Analytics.

Email Newsletter and Other Marketing Emails

You can register through the website to receive newsletters and/or other commercial offers. When you register, Trackloca will ask for your consent to process your email address to send marketing emails containing the latest information about products and services, special offers, and marketing activities. You will only receive marketing emails if you consent. Your consent also includes allowing Trackloca to personalize the content of marketing emails according to your needs and interests based on any user profiles created for you. You can withdraw your consent at any time by clicking "Cancel Subscription" at the end of the marketing email. The withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "options" or "preferences" menu of your browser. For more information about disabling cookies, visit www.allaboutcookies.org.

Device Contact Book Access Permissions

Used to access contacts and phone numbers stored on the user's device.

15. Your rights as a data subject

Depending on applicable law, you may have various rights regarding your personal information, including:

  • Right to access your personal information
  • Right to rectify inaccurate information
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

Location Sharing Process

Only after the user accepts the request and agrees to share their location can accurate and real-time location updates be obtained. The user enters the email address/mobile phone number that needs to access the location, and the located person will receive an email/text message prompt stating that your family is requesting to obtain the location of the located person. The located person visits the specified web page attached to the notification, and the web page will clearly display the authorization prompt whether the located person agrees to share the current location. The located person actively clicks the agree button or the reject button. After the located person agrees to share the location, the product service is completed. The user will be able to view the approximate location of the located person. If the location sharing authorization is rejected, the current specific location of the located person will not be able to be viewed to protect the user's personal privacy. During use, the user information data will be automatically cleared after the user logs out of the account, or the user actively contacts us to clear the record; no third party can obtain user privacy information

17. Contact us

If you have any questions about this Privacy Policy, or if you would like to exercise any of your data protection rights, please contact us at:

Company Name: HOLABYTE TECHNOLOGY CO.,LIMITED

Address: Rm 511 5/F MING SANG INDL BLDG 19-21 HING YIP ST Kwun Tong Hong Kong

Email: [email protected]